Every client's numbers, one account, alerts that go to the right people
If you sell or manage voice for other businesses, you already own the problem when a client's main line stops working — usually starting from the moment they tell you. PingVo moves that moment earlier, and moves it to you.
14 days · full Pro features · no credit card
Built around a book of business, not a single company
Add every number you are responsible for and organise them into groups — one group per client is the usual shape. Your dashboard shows the whole estate at a glance, and you can drill into a single client without losing that overview. There is no per-client account to provision, no separate login to remember, and no limit on how many clients you cover.
Each group routes its alerts independently. Your NOC can receive everything while a specific client's incidents also reach that client's own helpdesk — or reach only you, if that is the relationship. On Pro you can send incidents straight into your PSA or ticketing system with signed webhooks, so a dead line becomes a ticket without anyone reading an inbox first.
Run PingVo agents wherever you need a viewpoint — your own data centre, a client site, or both. Agents test your own SIP trunks and internal extensions directly, not just the public path.
That means you can distinguish "the client's PBX is broken" from "the carrier is broken" before you pick up the phone to either of them.
PingVo is a tool you run, not a product you resell. Your clients do not need logins, do not see a PingVo interface, and do not need to know what you use — they just notice you call them before they call you.
If you would rather give a client direct visibility, you can route their group's alerts to them without giving up control of the account.
Pricing that scales with your book
You pay per number monitored, so onboarding a client is a predictable incremental cost rather than a new contract. Add their numbers when you win them, pause them when you do not — paused numbers keep their history and settings.
Most partners fold that cost into an existing managed-voice line item. See the per-number pricing, or talk to us if you are covering a large estate and want to discuss terms.
Find your clients' dead lines before they do
Start with one client's numbers and see how the alerting fits your workflow.
14 days · full Pro features · no credit card